24/7 CUSTOMER SUPPORTAt [AESTHETIK], we value our customers and are committed to providing round-the-clock support for all your shopping needs.How to Reach UsOur dedicated customer support team is available 24 hours a day, 7 days a week, including weekends and holidays. You can contact us via:Email: aesthetik7903962@gmai.comLive Chat: Available on our Shopify store websiteResponse TimeWe aim to respond to all queries within 1 hour via live chat.Email and phone inquiries are typically answered within 12 hours.For urgent issues regarding orders, delivery, or returns, please mention “Urgent” in your message, and we’ll prioritize your request.Support ServicesOur 24/7 customer support team can help you with:Order tracking and shipping updatesProduct information and sizing guidanceReturns, exchanges, and refundsPayment and checkout assistanceAny other general inquiriesCommitment to SatisfactionWe strive to provide friendly, efficient, and reliable support at all times. Your satisfaction is our top priority, and we are always here to assist you.
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7 DAYS RETURN [AESTHETIK], we want you to love your purchase. If for any reason you are not completely satisfied, you may return or exchange your order within 7 days of delivery.Eligibility for Returns & ExchangesItems must be unused, unwashed, and in their original condition with all tags attached.Only items purchased directly from our Shopify store are eligible.Personalized or custom-made products cannot be returned.How to Initiate a Return or Exchange1. Contact us within 7 days of receiving your order at [aesthetik7903962@gmail.com.2. Provide your order number and reason for the return or exchange.3. Our team will guide you with the return shipping process.Return ShippingCustomers are responsible for return shipping costs unless the item is defective or incorrect.We recommend using a trackable shipping service to ensure your package reaches us safely.RefundsOnce your return is received and inspected, we will notify you of the approval or rejection of your refund.Approved refunds will be processed within 5–7 business days to your original payment method.Shipping fees are non-refundable.ExchangesIf you would like an exchange for a different size, color, or style, please specify this when contacting us.Exchanges are subject to stock availability.Damaged or Incorrect ItemsIf you receive a damaged or incorrect item, contact us immediately at [aesthetik7903962@gmail.com].We will arrange a replacement or full refund at no additional cost.Contact UsFor any questions about returns or exchanges:📩 [aesthetik7903962@gmail.com
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